Directions for picking up your rental vehicle at Bilbao City with Record go

Directions to the Record go office

• Walk down Avenida Sabino Arana and turn right on Calle Licenciado Poza until you reach number 56.

Instructions for obtaining your rental contract and the keys to your vehicle

• Go to the counter in the office. You will be given your rental contract and the keys to your vehicle

Just Go Box customers only

• Once you arrive at our office, go to one of our Just Go Boxes (self-service kiosks) and follow the instructions that appear on the screen.
• Then go to the counter to pick up the keys for your vehicle.

Directions for returning your rental vehicle at Bilbao City  with Record go

Directions to the Record go car park

• Enter the car park and park the vehicle in one of the Record go drop-off spaces.

PLEASE NOTE: Drop-offs outside of office hours (Check timetable in Point 9 of the General Terms and Conditions).