Directions for picking up your rental vehicle at Barcelona - Sants train station with Record go

Instructions for obtaining your rental agreement

Directions to the Record go office from Barcelona-Sants station

• Exit through the main doors of Barcelona-Sants station into Plaça dels Països Catalans and turn left towards Carrer Viriat.
• Turn right onto Carrer Viriat.
• Turn left onto Avd. de Josep Tarradellas.
• Turn right towards Carrer de Roselló.
• Continue along Carrer de Roselló until building No. 9.
• There you’ll find the Record go office.

Instructions for obtaining your rental contract and the keys to your vehicle

• Go to the counter in the office. You will be given your rental contract and the keys to your vehicle

Just Go Box customers only

• Once you arrive at our office, go to one of our Just Go Boxes (self-service kiosks) and follow the instructions that appear on the screen.
• Then go to the counter to pick up the keys for your vehicle.

Directions from the office to the car park

• Exit the office. Immediately to the left, you will find the entrance to the car park where your rental vehicle is located.
• The car park access stairs are just inside the entrance.
• If you’d prefer to use the lift, first you’ll need to go down to floor -1. The lift is located in the centre of that floor.
• Go to Floor -3 or -4, as indicated in your contract. There you’ll find the Record go vehicles.
• Find the parking space for your vehicle.

Directions for returning your rental vehicle at Barcelona - Sants train station with Record go

Directions to the Record go car park

• Go to the car park and follow the signs which will guide you to floors -3 and -4. Park the vehicle in one of the Record go returns spaces on either of the two floors.
• On the -3 level, vehicles are to be returned to the spaces marked with the Record go logo.
• On the -4 level, vehicles are to be returned to the red spaces.
• Once the vehicle is parked, go to the Record go’s main office and hand in the vehicle key to properly identified Record go staff only.

PLEASE NOTE: Drop-offs outside of office hours (Check timetable in Point 9 of the General Terms and Conditions): If you return the vehicle outside of office hours, deposit the vehicle’s keys in the key mailbox.