Directions for picking up your rental vehicle at T1 of Madrid airport with Record go

Instructions for obtaining your rental agreement

• Exit the luggage collection hall and head to the arrivals vestibule.
• Turn to the right (if coming from hall 1) or the left (if coming from hall 2) and continue straight through the vestibule.
• On your left (hall 1) or your right (hall 2), you’ll find our office.
• In this office they’ll give you your rental agreement.

Directions from the terminal office to the pick-up office

• Once you’ve got your rental agreement, exit the terminal via the first exit, which you’ll find to your right.
• Once outside of the terminal, cross the two pedestrian crossings until you reach the car park entrance.
• Turn to the left and continue straight until the end of the corridor.
• The Record go office is located in this parking area.
• In this office, they’ll give you the keys to your vehicle.

Directions for returning your rental vehicle at T1 of Madrid airport with Record go

Directions to the drop-off office in the cark park

• Go to the airport following the ‘car rental’ signs which will guide you to the vehicle entrance of the terminal 1 car park.
• Just in front of the entrance, you’ll the Record go spaces.
• Park the vehicle in one of these spaces.
• Once the vehicle is parked, go to the Record go drop-off office and hand in the vehicle key to properly identified Record go staff only.

PLEASE NOTE: Drop-offs outside of office hours (Check timetable in Point 9 of the General Terms and Conditions): If you return the vehicle outside of office hours, deposit the vehicle’s keys in the key mailbox at the Record go drop-off office.

Directions for picking up your rental vehicle at T4 of Madrid airport with Record go

Instructions for obtaining your rental agreement

• Exit luggage collection hall 10 and head to the arrivals vestibule.
• Head diagonally towards the left of the vestibule, where you’ll find the escalators.
• Go down to floor -1.
• Continue straight until you reach the end of the vestibule.
• You’ll find our office on your right.
• In this office they’ll give you your rental agreement.

Directions from the terminal office to the pick-up office

• Once you’ve got your rental agreement, exit the terminal via the first exit, which you’ll find to your right.
• Cross the footbridge and continue straight until you reach the car park entrance.
• Enter the car park, turn to the right and go straight until you reach the end of the corridor.
• Go through the door to enter the next parking area.
• Continue straight ahead and you’ll find the Record go office on your left.
• In this office, they’ll give you the keys to your vehicle.

Directions for returning your rental vehicle at T4 of Madrid airport with Record go

Directions to the drop-off office in the cark park

• Go to the airport following the ‘car rental’ signs which will guide you to the vehicle entrance of the terminal 4 car park.
• Enter through the first access to the car park marked as “alquiler de coches/rent a car”, and go through to the end of the car park’s third module (C).
• You’ll find the first Record go parking spaces on your right.
• Park the vehicle in one of the Record go returns spaces. These are the spaces marked in red on the map (927 to 986).
• Once the vehicle is parked, go to the Record go drop-off office and hand in the vehicle key to properly identified Record go staff only.

PLEASE NOTE: Drop-offs outside of office hours (Check timetable in Point 9 of the General Terms and Conditions): If you return the vehicle outside of office hours, deposit the vehicle’s keys in the key mailbox at the Record go drop-off office.