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Directions for picking up your rental vehicle at Madrid - Atocha train station with Record go
Directions to the Record go office from Atocha station
Leave Atocha station by one of the exits which lead onto Méndez Álvaro street (ground floor). Once you’ve gone out the door, go under the flyover.
Cross Calle de Méndez Álvaro using the pedestrian crossing and go straight on down Rafael de Riego street.
You will find the Record go office at number 3 Calle Rafael de Riego.
Instructions for obtaining your rental contract and the keys to your vehicle
Go to the counter in the office. You will be given your rental contract and the keys to your vehicle
Just Go Box customers only
Once you arrive at our office, go to one of our Just Go Boxes (self-service kiosks) and follow the instructions that appear on the screen.
Then go to the counter to pick up the keys for your vehicle.
Directions from the office to the car park
Exit the office and, just a few metres to the left, you will find the entrance door to the car park where your rental car is located.
Access the inside of the car park by going down the ramp and then continue straight, going up a second ramp to the area where the Record go vehicles are found.
Find the parking space for your vehicle.
Directions for returning your rental vehicle at Madrid - Atocha train station with Record go
Directions to the Record go car park
Enter the car park and park the vehicle in one of the drop-off spaces for Record go. These spaces are coloured red.
Once the vehicle is parked, go to the Record go’s main office and hand in the vehicle key to properly identified Record go staff only.
PLEASE NOTE: Drop-offs outside of office hours (Check timetable in Point 9 of the General Terms and Conditions): If you return the vehicle outside of office hours, deposit the vehicle’s keys in the key mailbox.
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