General terms and conditions

The contract holder, and all authorised drivers in the contract, must present a valid national identity document (for EU residents only) or a passport or equivalent document as proof of identity (for non-EU residents). 
 
Documents not written in Latin characters must be accompanied by an official, sworn translation. 
 
Faxed or photocopied documents will not be accepted. Only the original physical document will be accepted. 

For the rental of three- and four-wheeled vehicles (cars and scooters), all drivers listed in the contract must have a valid EU driving license type B or a driving license of a country party to international conventions, issued at least one year prior. 
 
For the rental of two-wheeled vehicles (motorbikes), all drivers named in the contract must have a valid EU driving license, issued at least three years prior in the case of category B licenses, and at least one year prior in the case of category A1/A licenses. 
 
If a temporary certificate is presented, if it does not indicate when the driving license was issued, the expired license must be presented to validate it, otherwise it will be understood to be less than one year old and the vehicle cannot be handed over. 
 
Driving licenses issued by non-EU countries or a country not party to international conventions (cars only) must be accompanied by the international driving to be able to collect the vehicle. An international driving license will always be required for the rental of motorbikes with a non-EU license. 
 
Driving licenses not written in Latin characters must be accompanied by the international driving license or must be presented together with its sworn translation. 
If the driver has been resident in Italy for more than 6 months, they must show a valid Italian driving license, unless they shows a valid driving license from an EU or Schengen country. 
 
Driving licenses sent by fax or photocopies will not be accepted. Only the original, valid physical driving license will be accepted, provided that its authenticity can be verified by our personnel prior to signing the contract.  
 
Record go assumes no liability for any traffic fines issued to the driver due to the lack of the necessary license(s) to drive a vehicle in Italy. The driver is responsible for consulting and understanding the applicable regulations. 

The contract holder and all drivers authorized in the contract must provide Record go with their home address and optionally their temporary local address (flat, villa, hotel, etc.)  

The addresses provided for the rental, both permanent and temporary residence, if requested by staff, must be proven and in the absence of proof, this could be grounds for refusal to rent or hand over the vehicle.