Customer service

Can I return the vehicle at a different office from the original one?

Yes, we do offer the One Way service, but only in our offices in Portugal and Italy and only if you book through our website (it is not possible to book over the counter).

In Portugal, our One Way service allows you to pick up the vehicle in one of our offices and return it in another between the cities of Porto, Lisbon and Faro.

In Italy, you can also enjoy this service between our offices in:

 

This service allows you to collect the vehicle from one office and return it to another, but is only available within the islands or between Milan Bergamo and Rome.

In Spain, we do not offer rentals with return at a different office than the pick-up office (one-way). If you choose to return the vehicle to a different office, a penalty of 200 € will be applied. In addition, the contract holder will be responsible for paying both the daily rental rate and the costs associated with the return of the vehicle.

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