We have recently learned that our two-grace hour’s margin has been misunderstood by some of our customers. In order to make this clear, we are going to break down the way they work in this post. The grace margin does NOT mean you can drop off your vehicle two hours after you said you were […]
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When a customer makes a booking through a broker, he is often offered an insurance or cover. These products are handled by these brokers, not by Record Go. We do offer our customers two covers: The Basic Insurance, included in the rental rate, and the Total Comfort, which provides the customer with better coverage. It […]
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Starting October 1st, a new regulation on child seats was implemented: all children with a height of less than 135 centimeters will be required to be seated in the vehicle’s back seats with the corresponding child restraint system (child seat and booster seats, so to speak). This means, children may not be place in the […]
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Record Go already has electric vehicles available in Madrid (Atocha airport and train station), Palma de Mallorca, Menorca and Ibiza, so that by driving your electric car you can enjoy ECO vehicles. Both Madrid and the Balearic Islands have a wide structure of charging points, both public and private, where a full charge can be […]
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Hyundai Tucson became today the newest addition to our rental car family in Record Go. From today through December 15th, 2015 it is up for grabs at our airport offices of Malaga and Alicante. Hyundai Tucson is the most important launch of the South Korean manufacturer for this 2015. This is a very lightweight SUV […]
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A new vehicle has just joined the rental fleet of Record Go: the Volkswagen Polo. A lot of you have been inquiring about this particular model, so we heard you all and decided to include it in our vehicle family. Ever since the Volkswagen Polo was launched to the market in 1975, over 14 million […]
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