How can we help you?
Frequently Asked Questions
Driver’s documentation and requirements
Collection and return – Offices and Meet&Greet
Questions about the rental
Cancellations and changes
Vehicle rental
Coverage and roadside assistance
Payment and deposit methods
Fuel policy
Our rates
Club Record go and e-mails
Doubts regarding lost objects
* The conditions explained herein are provided for informational purposes. We suggest you always look at the current conditions in our Terms and Conditions of Use.
Customer service