Your rental agreement should be obtained by using one of our Just Go Box.
Go to the Just Go Box area, located in the Record go office, which you will find on the left as you leave the luggage collection area.
On the screen of our Just Go Box you’ll be shown the steps to follow in order to obtain your rental agreement.
Directions from the terminal office to the pick-up office
Once you get the rental agreement, go to the lift or the stairs marked on the map. A
Go up a floor. B
Continue along the walkway to the next lift. C
Go down to floor 3. D
Access the inside of the car park and you will find the Record go pick-up office. (R)
In this office, they’ll give you the keys to your vehicle.
Directions for returning your rental vehicle at Alicante airport with Record go
Directions to the drop-off office in the cark park
Go to the airport and follow signs that will guide you to the car park building.
Once at the car park’s entrance, access floor 3.
Park the vehicle in one of the drop-off spaces for Record go.
Once the vehicle is parked, go to the Record go drop-off office and hand in the vehicle key to properly identified Record go staff only.
Instructions for returning your rental vehicle with Record go
Directions to the drop-off office in the cark park
Go to the airport and follow signs that will guide you to the car park building.
Once at the car park’s entrance, access floor 3.
Park the vehicle in one of the drop-off spaces for Record go. They are the red spaces that appear in the plan in the “Car park” section on the next page.
Once the vehicle is parked, go to the Record go drop-off office and hand in the vehicle key to properly identified Record go staff only.
PLEASE NOTE: Drop-offs outside of office hours (Check timetable in Point 9 of the General Terms and Conditions): If you return the vehicle outside of office hours, deposit the vehicle’s keys in the key mailbox at the Record go drop-off office.
Frequently asked questions about car rental in Alicante airport
with Record go Mobility
How to rent a car at Alicante airport with Record go?
To rent a car at Alicante airport with Record go, simply visit our website. Select the dates and pick-up and drop-off location of the car at Alicante airport. Then, choose the vehicle that best suits your needs and complete the reservation by providing your personal and payment details. You can also rent a car at our physical office located at Alicante airport, where our staff will be happy to help you with the entire process.
What documents do I need to rent a car with Record go Alicante airport?
To rent a car at Record Go Alicante Airport, you need to have some essential documents on hand. Make sure you bring your valid driver's license, a credit card in the name of the main driver, and an identification document, either your ID or passport. It is important that both the driver's license and the ID are valid and physical. If your ID is not in Roman characters, you will also need to present a certified translation of it.
Where can I find a car rental at Alicante airport without excess?
You can rent a car without excess at Alicante airport with Record go with our Just go rate, which includes our total comfort coverage, which in addition to making your trip more peaceful, eliminates the excess and deposit of the rental, although it is true that there are some groups where this coverage simply reduces the amount.
Where is Record go to rent a car at Alicante airport?
Record go is conveniently located near Alicante Airport. You need to follow the directions to find our office, which you will have received in your booking confirmation email or you can check the map on our website for detailed instructions. It is important for you to know that when booking on our website, if you provide your flight number, our shuttle will be waiting for you upon arrival, the meeting point can also be found in your confirmation email when you make the booking.
What kind of cheap car rental rates does Record go offer at Alicante airport?
Record go offers a variety of car rental rates at Alicante Airport to suit different budgets. Our rates include economy options, ideal for those looking for an affordable solution. We offer competitive rates and special promotions throughout the year. You can compare rates and book the car that best fits your budget directly on our website or mobile app.
Can I rent a small car from Record go in Alicante airport?
Yes, Record go Alicante Airport offers small car rentals. Our fleet includes a wide selection of compact and economical vehicles, perfect for city commutes and short trips. Small cars are easy to drive and park, as well as being fuel efficient. You can select this vehicle category during the booking process on our website.
What is Record go's fuel policy?
At Record go, the fuel policy is to return the vehicle with a full tank at the time of collection. When you return the car, you simply have to make sure that the tank is also full. Once the car has been returned correctly, we refund the amount corresponding to the fuel. In short, if you return the car with a full tank, you will receive a full refund automatically.
Is it possible to rent a car at Alicante airport with a debit card?
Yes. At Record go we accept debit cards for car rentals. Just make sure you meet the specific requirements. It is important that credit and debit cards are personal, and that you can show the card number and expiration date when signing the contract. Please note that the card must be physically presented, as we do not accept payments via mobile, smartwatch, checks or transfers. In addition, we only accept one card per rental contract.
What are the advantages of renting a car at Alicante airport?
Renting a car at Alicante Airport with Record go offers multiple advantages. Firstly, it offers you convenience and speed, allowing you to start your journey as soon as you land. In addition, our office nearby at the airport offers a wide selection of vehicles and additional services.
How long does it take for Record go to return the deposit?
Record go takes immediate time to return the deposit, but the process can take up to 30 business days after the car is returned. This period depends on your bank and the payment method used. For any questions about the return of the deposit, you can contact our customer service.
How do I view my reservation on Record go?
To view your reservation on Record go, you can access our website and go to the "My reservation" section. Enter the reservation number and your email address to view the details. If you need additional help, our customer service is available to assist you.
How to contact Record go?
Contacting Record go is easy. You can call us at the customer service number available on our website or send an email to the address provided. We also offer support through our social media channels. Our customer service team is available to answer any questions or queries you may have.
What is my confirmation number in Record go?
Your Record go confirmation number can be found in the confirmation email you received when you completed your booking. This number is unique and serves to identify your booking. If you cannot find the email, you can log in to your account on our website or mobile app and find the information under the "My Booking" section. You can also contact our customer service for assistance.