100% FREE CANCELLATION
The full booking amount is refundable if you cancel with at least 24 hours notice.
Directions for picking up your rental vehicle at Bilbao airport with Record go
Directions from the terminal to our shuttle bus
Our office is next to Bilbao Airport.
When you arrive at Bilbao airport (Arrivals hall, 1st Floor), please go to the meeting point located on floor 3, opposite the Departures hall.
To do so, look for the closest lift and go to the third floor (Salidas/Departures).
Once on the 3rd floor, exit the terminal and, directly opposite, you’ll see some parking spaces.
There you will see our shuttle bus, a free service that will take you in comfort from the terminal to our office.
Instructions for obtaining your rental contract and the keys to your vehicle
Go to the counter in the office. You will be given your rental contract and the keys to your vehicle
Just Go Box customers only
Once you arrive at our office, go to one of our Just Go Boxes (self-service kiosks) and follow the instructions that appear on the screen.
Then go to the counter to pick up the keys for your vehicle.
Vehicle drop-off directions
Directions to the Record go office
Return the vehicle to our office by following the directions on the map.
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