Directions for picking up your rental vehicle at Bilbao airport with Record go


Directions from the terminal to our shuttle bus


  • Our office is next to Bilbao Airport.
  • When you arrive at Bilbao airport (Arrivals hall, 1st Floor), please go to the meeting point located on floor 3, opposite the Departures hall.
  • To do so, look for the closest lift and go to the third floor (Salidas/Departures).
  • Once on the 3rd floor, exit the terminal and, directly opposite, you’ll see some parking spaces.
  • There you will see our shuttle bus, a free service that will take you in comfort from the terminal to our office.



Instructions for obtaining your rental contract and the keys to your vehicle


  • Go to the counter in the office. You will be given your rental contract and the keys to your vehicle


Just Go Box customers only


  • Once you arrive at our office, go to one of our Just Go Boxes (self-service kiosks) and follow the instructions that appear on the screen.
  • Then go to the counter to pick up the keys for your vehicle.



Vehicle drop-off directions


Directions to the Record go office


  • Return the vehicle to our office by following the directions on the map.


10% additional discount
on all your bookings
when you register in the Record go Club