Directions for picking up your rental vehicle at Bilbao airport with Record go

Directions from the terminal to our shuttle bus

• Our office is next to Bilbao Airport.
• When you arrive at Bilbao airport (Arrivals hall, 1st Floor), please go to the meeting point located on floor 3, opposite the Departures hall.
• To do so, look for the closest lift and go to the third floor (Salidas/Departures).
• Once on the 3rd floor, exit the terminal and, directly opposite, you’ll see some parking spaces.
• There you will see our shuttle bus, a free service that will take you in comfort from the terminal to our office.

Instructions for obtaining your rental contract and the keys to your vehicle

• Go to the counter in the office. You will be given your rental contract and the keys to your vehicle

Just Go Box customers only

• Once you arrive at our office, go to one of our Just Go Boxes (self-service kiosks) and follow the instructions that appear on the screen.
• Then go to the counter to pick up the keys for your vehicle.

Vehicle drop-off directions

Directions to the Record go office

• Return the vehicle to our office by following the directions on the map.