Customer service

Get all the information about all the documentation and driver requirements you need to carry out a car rental.

New booking

Make a new reservation

Coverage and excess

Fuel policy

General questions

Territory driving and mileage policy

Method of payment

Driver requirements and necessary documentation

Available vehicles

I have already a booking

Add extras

Cancellation (direct booking)

Cancellation (booking with intermediary)

Modification (direct booking)

Collection and return

I have my rental

Roadside assistance

Fines

Contract extension

Vehicle check

Theft

I have already completed my rental

Fuel deposit

Payments made

Lost property

Deposit refund

Invoice

Customer account

Access

Modify my account details

Cancellation (direct booking)

Do you want to cancel your booking with Record go Mobility? Here's how to cancel your car hire booking.

Can I cancel my booking? Does cancelling a booking have any costs?

How can I cancel my booking?

Find your vehicle

Find your vehicle

Customer service

Cancellation (direct booking)

Can I cancel my booking? Does cancelling a booking have any costs?

How can I cancel my booking?

Find your vehicle