Customer service

Which payment methods are accepted?

At Record go we accept Visa and MasterCard credit cards, except prepaid cards, to pay for our bookings.   We also accept Visa and MasterCard debit cards and American Express cards to pay for Total Comfort Cover bookings (except in Menorca, Bilbao, Lisbon, Athens, Thessaloniki  and Porto). Credit and debit cards must be nominative, and the numbers and expiry date for the card must be provided when the contract is signed. In section 6.1 of our Terms and Conditions you can check all the payment exceptions.  Remember that you have to bring your card physically as payments via smartphone, smartwatch, cheque or bank transfer are not accepted, and only one card per rental contract is accepted.

 

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